Mould Kit Instructions
Creating Your Dental Impression: The Most Important Step
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We offer full Impression Kits that you can complete at home and return to us.
These contain two singular attempts for both upper and lower.
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What's Included in Your Mould Kit:
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2 sets of Base and Catalyst Putty
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2 Mouth Trays- upper and lower (general size)
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1 × 5ml Light Body Syringe + 2 mixing tips
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Order form (please fill out all details)
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Important: Remove all mouth and oral piercings before starting. Read the full instructions before starting
Step 1: Choose the Tray and Mix the Putty (30 Seconds)
Find the Right Tray:Â Select the tray required either the upper or lower depedant on design.
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Mix Quickly: Mix one Base (white - Putty A) and one Catalyst (Blue- Putty B ) until the colour is uniform — this should take no more than 30 seconds.
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Work quickly; if you take too long, the putty will start to harden and become unusable. The faster the putty is mixed, the more detailed the impression.
Step 2: Shape and Place the Putty
Shape the Putty:Â Roll the putty into a chunky log shape that fits evenly in the tray.
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Position Carefully: Place the putty into the tray, ensuring it’s evenly spread so that your teeth go directly into it.
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It's important that both the back and front gumlines are visible in the final mould for us to work from.
Step 3: Take the Impression
Insert the Tray:Â Use a mirror to help line up the tray with your teeth. Ensure your teeth are centred and push the tray directly onto your teeth.
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DO NOT BITE,PUSH ONLY -Â Set your timer for 7 minutes.
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Apply Even and Firm Pressure: Don’t bite down. For upper impressions, press the tray upwards; for lower impressions, press downwards with your fingers.
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You can lean your elbows on a table to help stay steady. Avoid talking or moving so we get an accurate impression.
Step 4: Wait and Remove (7 Minutes)
Hold the Position:Â Stay still and keep your hands on the tray. Wait 7 minutes without moving or talking to let the putty fully set.
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Gently Remove:Â Slowly lift the tray away from your teeth vertically. Do not remove the putty from the tray.
Step 5: Reinsert Your Tray
Practice: Use a mirror to help line up the tray — it’s important that you reinsert it in the exact same position, so practice first.
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Push firmly until your putty mould slots back into place.
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Unlock the Syringe: Move the tip of the syringe vertically until it unlocks — you should hear it click and it will straighten to allow the Light Body to flow.
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Step 6: Apply the Light Body Syringe
Fill the Mould:Â Fill the putty impression with the contents of the syringe, ensuring the teeth you'd like the caps on are fully covered with the light body material.
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Do not use the whole syringe as you may need to use it again. If you use too much of the liquid it may not set properly.
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Set a Timer:Â Set a timer for 3 minute 30 seconds.
Step 7: Remove the Tray
Gently Remove the Tray: This time, the tray will be harder to remove — don’t panic! Gently rock it side to side until it releases.
​Step 8: Quality Check
Send a Photo: Take a few clear and up close pictures of your impression and circle the teeth (Gum line) that will be having Grillz.
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Send them to us via Instagram @__familyjewels__ or email info@thefamily-jewels.com with your order number.
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Make sure the gum line is clearly visible in the photo.
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Follow Instructions: Use the additional putty only if we ask you to retake the impression.
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If approved, return your mold impressions and order form via tracked mail so you can see when it arrives with us.
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Production timelines:
Your ETA will begin once we receive your mould in-store. For complex designs, this will begin once you have confirmed the wax work or CAD design.
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Reminder:Â Make sure you have fully filled out the order form with all the correct details and selected the correct teeth. We will use this form to work from.
Step 9: Return Your Impression
Package and Post:Â Place the tray with your impression and the order form into the plastic bag and post it to:
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FAMILY JEWELSÂ
Unit 2Â
Gunnery worksÂ
WoolwichÂ
SE18 6SW
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Post via tracked delivery so you know when it arrives with us.
Important Shipping Note:
Do not add the total price of your Grillz to the customs form. List the value as £0 to avoid extra charges. We are not liable for any customs fees. If you have any questions, please reach out before posting your kit.
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Watch our video guide here:Â Home Impression Kit Tutorial